< CASE STUDIES >

Engineering The Future with Real-World Solutions

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Building Multi-Region Resilience for a Leading B2B Travel Platform with AWS Control Tower and Amazon EKS
A leading B2B travel platform partnered with Aivar to migrate their application environments from GCP to a highly available, multi-region AWS architecture, leveraging AWS Control Tower, Amazon EKS, Amazon RDS (PostgreSQL), and AWS DMS.
By
Kousik Rajendran
Migrating Critical Payment Infrastructure for a Leading Fintech Platform with AWS and Infrastructure as Code
A leading fintech platform, while redefining digital payments and personal finance experiences for millions of users across India, faced critical challenges around scalability, cost efficiency, and regulatory compliance on their existing cloud infrastructure. It became essential to re-architect the platform for performance, resilience, and future scalability.
By
Kousik Rajendran
Leading Fintech Platform Serving 1M+ Users – Redefining Customer Support with Agentic AI
A leading fintech platform serving 1M+ users, offering international travel banking solutions, faced pressure from a 30% chat escalation rate and 40% of agent time consumed by repetitive queries. Aivar deployed an integrated agentic AI support system that handles 50,000+ monthly sessions enabling 24/7 autonomous support at roughly 2× the previous capacity.
By
Kousik Rajendran
Leading Digital Lending Platform – Building Next-Generation Agentic AI with Aivar
A leading Indian digital lending platform supporting customers across the full lending lifecycle faced a rigid chatbot that couldn't cross-sell, speak, or scale. Aivar architected a next-generation agentic conversational platform—introducing orchestrated AI agents with sub-3-second responses, 20% cross-sell conversion uplift, 40–50% agent bandwidth recovery, and 40% support cost reduction.
By
Kousik Rajendran
Reva AI – Transforming Enterprise Policy Management with Generative AI on AWS
Reva.ai partnered with Aivar to develop an AI-driven policy governance platform using AWS services including Amazon Bedrock, SageMaker, and Amazon Verified Permissions. The architecture leverages multiple AWS managed services for high availability and scalability, supporting frameworks like Cedar and OPA while providing real-time monitoring and audit capabilities.
By
Kousik Rajendran
AI-Powered Invoice Processing Automation for Global Logistics Provider
A leading logistics provider automated the processing of 100,000+ biweekly invoices from multiple carriers using an AI-powered, serverless AWS solution. The system ingests emails via Amazon SES, extracts and validates data with Amazon Textract and Bedrock, and processes Excel files with Lambda. This reduced manual labor costs by 70%, cut invoice processing costs by 40%, decreased errors by 30% with 97% accuracy.
By
Kousik Rajendran
Automated IT Service Management for a global CPaaS provider
A global customer engagement leader struggled with manual IT service management processes causing delays and high costs. Aivar implemented an AI-powered solution using AWS Bedrock Agents, Lambda, and Claude Sonnet 3.5 to automate ticket validation and routing achieving 98% validation accuracy, 95% faster processing (15 minutes vs 8 hours), and 40% cost reduction.
By
Kousik Rajendran
Elevate – Transforming Audience Acquisition with AI Voice Automation
Elevate, a technology platform for startup growth, struggled with resource-intensive manual outreach that couldn’t scale with expanding programs. Aivar created an AI-powered voicebot using AWS Bedrock, WebRTC, and Deepgram STT that automates participant outreach from initial contact to follow-up. The solution achieved 60% improvement in outreach efficiency, 250 concurrent sessions, 72% automation rate.
By
Kousik Rajendran
Automating Freight Invoice Processing for a Leading Logistics Platform with AWS and Generative AI
The client is a freight execution platform that manages the end-to-end lifecycle of shipping goods - covering procurement, planning, execution, audit and payment across multiple carriers and customers. They assist enterprises by automating the ingestion and processing of large volumes of freight invoices and shipment documents received via email in diverse formats.
By
Kousik Rajendran
Scaling Critical Messaging for a Leading Mobile Engagement Platform with AWS and Infrastructure as Code
The client is a leading mobile engagement platform in India, serving major verticals including banking, e-commerce, and government. They personalize two-way customer care and marketing interactions with real-time alerts and confirmations, benefiting millions of end consumers through secure, omnichannel communication.
By
Kousik Rajendran
Sellergeni – Migrating Amazon Product Listing Creation to Generative AI on AWS
Sellergeni partnered with Aivar to migrate their Amazon product listing platform to AWS, leveraging Bedrock Agents, Lambda, API Gateway, S3, and CloudWatch. The GenAI-powered serverless architecture automates creation and validation of product titles, descriptions, bullet points, and keywords—delivering 80% faster generation, 70% higher accuracy, full scalability.
By
Kousik Rajendran